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Add a heater pack

Green Planet Paints® products will go bad if allowed to freeze. Protecting your order from freezing during shipment and after delivery is most important. Shippers do not protect the products from freezing temperatures when the product is shipped standard ground service.

Only via express service do the products get protected from freezing temperatures until they are delivered. The shipper nor Go Green World Products, LLC is responsible or liable in any way if your product is left on your doorstep during times of freezing temperatures, that is the customers responsibility.

It is also the customers responsibility to take repercussions to protect their purchase during freezing temperatures (winter time) between Arizona and their destination. Go Green World Products, LLC does everything possible to help prevent this from happening, such as monitoring weather between the two points and shipping as early in the week so that the product is not left setting in a truck or warehouse that is not temperature controlled while in transit.

Go Green World Products, LLC now offers added protection for up to 96 hour that can lesson the possibility of the product freezing while in transit. This is offered to our customers at a cost of $4.25 per single gallon/quart ordered. It should be noted that we have not yet come up with a means to protect 5 gallon pails of product from freezing temperatures during shipping, except for shipping them out on a Monday so that they will be at their destination the same week.

We are aggressively trying to find a ways that will work and not harm the material. Boxing a 5g pail has not worked for us in the past as the shipping conveyors have issues with damaging product of this weight. We will offer something as soon as we figure one out.

Add Heater Packs: $4.25 x 0 = $0.00
 

Please choose your shipping confirmation

No Fedex Confirmation
You acknowledge that Fedex will delivery your products without a signed receipt.

NOTE: If you are purchasing a Fan Deck or Color Card only, they will get shipped via USPS so no Fedex confirmation is necessary.
Add FedEx Signed Delivery for $4.50
There's no question your paint was delivered with Fedex signed receipt service.
Hold delivery at Fedex station for $3
Fedex will leave a note on your door telling you where to pick up the delivery.
Have Fedex leave your package with a neighbor for $3
Please enter your neighbors address and any delivery notes under Comments, when you choose your shipping later in the checkout process.

Shipping Policy

Shipping Guidelines
All orders are processed on Mon – Fri after the charge has cleared. They are then filled and Tuesday – Thursday and shipped Mon - Thursday, in some cases we will ship on Friday but do not like doing this. Any order requiring faster service or expediting of filling is subject to additional charges. For rush orders, please call our office Mon-Fri between 0830 and 1630 (8:30 AM and 4:30 PM) AZ Time.

Carriers
We no longer offer free shipping. We do ship primarily via FedEx Ground, but some shipments may be shipped via UPS Ground or United States Postal Service for all orders to the continental US, including most APO and FPO military addresses. Regular Ground rates will apply for shipments to Alaska, Hawaii and International Orders and additional charges may be accrued due to these specialized locations. All duties and broker fees is the responsibility of the customer.

Please call for shipping to Alaska, Hawaii and all International locations. We do not offer shipping through the website. 

Some products will be shipped via USPS to save our comers money. If you do not get a tracking number form us within 7 business day, please contact our office to find out the status of the order.

Damage Claims
All orders should be opened and inspected upon receipt and before signing for the product. Signing for shipped goods releases GGWP (Go Green World Products) from responsibility and confirms that the product was received in good condition. If damage is found after signing for the package/s, as it is laid out by the shipping agents, it will be the customer’s responsibility to file said claim/s with the shipping agent. If replacement product is requested immediately for an outstanding claim, GGWP will replace the alleged damage product at cost and will reimburse the customer upon settlement with the shipping agent.

If a package arrives damaged, note the damage and call us immediately. If the driver is still present, ask that the damage be noted. This will expedite shipping claims. Do not discard product or packaging. The carrier may wish to inspect the package before paying a claim.

Regular delivery hours are Monday through Friday. We do not guarantee the arrival times of packages being delivered to residential addresses.

Discrepancies
Please inspect your shipment carefully upon arrival. Customers have 5 days from delivery to report any discrepancy between what was ordered and what was actually shipped.